Laptop restart when shut down

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Hello,

I bought this laptop last year.

recently when I shut down my laptop, it automatically restart

i tought it is affect by virus. so I do a full scan.

a tracking cookie appear. I deleted it.. then I shut down my laptop..

but still restart immediately after shutting down..

the only thing I can shut down my laptop is by pressing the main power button.

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References ccm.net/forum/affich-93189-laptop-restart-when-shut-down

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